Allow app uninstall for one Android device without policy conflictsSolved

To allow app removal on a single Android device, check the restriction policies associated with that device and make sure none of them are blocking app uninstallation. Recommended approach:

1. Go to Policies in the Hexnode UEM portal.
2. Open the policy currently assigned to the device.
3. Navigate to Android > Advanced Restrictions.
4. Look for restrictions related to app deletion, app removal, or app uninstallation.
5. Make sure any option that blocks app uninstallation is disabled or unchecked.
6. If only one device should be allowed to uninstall apps, create a separate policy for that device with the uninstall restriction disabled.
7. Ensure the same device is not still included in another policy that blocks app uninstallation.

If a restrictive setting is still applied through another policy, the device may continue to block app removal. For a single-device exception, it is usually best to either exclude that device from the restrictive policy or use a separate targeted policy where the restriction is not configured.

So if the device is in our main Android restriction policy and I add another policy that allows uninstalling, will the second one override the first?

Not reliably. If the device is associated with multiple policies, a restriction from any assigned policy can still affect the device. It is better not to rely on a separate policy to cancel a restriction that is still active elsewhere. For this case, use one of these methods:

• Remove the device from the policy that blocks app uninstallation, then assign a dedicated policy that allows it.
• Or edit the existing policy target so the restriction applies to all other devices except this one.

After changing the policy assignment, verify the device’s associated policies from the device summary page and confirm that no Android Advanced Restriction is still blocking app removal.

That makes sense. I had the phone in the general restrictions group and also added a new policy for it. Once I removed it from the restrictive policy, the uninstall option was available again.