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Several supervised iOS devices completed a device scan successfully, but required app updates still did not install. Some app install actions stayed pending for a few hours, and others later failed with the message: “device already has the latest version of this app.”
For most apps, that message seems correct. However, one store app in the Hexnode app list shows a newer version available, while many enrolled devices are still several versions behind. The app is assigned through a policy under Required Apps. What should be checked when the scan succeeds but the app update does not happen?
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