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We had an iOS device assigned to a user who had left the organization. The user was removed from Microsoft Entra ID, and after the deletion period the account was restored from the deleted users/trash area.
The account now appears active in Entra ID, but Hexnode still showed the device user as unavailable. The info message beside the user field said the assigned user was removed from the domain and that the device should be reassigned or disenrolled.
The restored user is visible under Users in Hexnode, but on the device page it looked like the only option was to disenroll. I need to wipe the device so it can be reused. Does restoring the Entra user automatically make remote actions available again, or is there another step?
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