Hi everyone. I’m trying to confirm which technician created a specific App Catalog in Hexnode. I checked Reports > Audit and exported the Audit History, but it only shows newly created catalogs and entries from today. Older App Catalogs are completely missing.
Does Hexnode keep audit logs for App Catalog creation, and how long are those logs retained? Is there a better way to pull this historical information for our documentation?
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Hello,
Thanks for reaching out to Hexnode Connect.
Hexnode does record App Catalog creation events, but they are subject to specific data retention limits:
If the App Catalog was created over 365 days ago, that event log can no longer be retrieved.
If the creation event happened within the last year but isn’t appearing in the default Audit History export, the best workaround is to build a Custom Report:
This approach is much more reliable for pulling specific historical event logs for your audit documentation.
I hope this helps you find the records you need. Feel free to reach out if you have any more doubts or need further assistance.
Best regards,
George,
Hexnode UEM
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