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Hi everyone. I’m trying to understand what a device check-in actually means in Hexnode. If a laptop checks in, does that mean the user is actively using it, or only that the device is online?
This came up because a user left the organization and their Google Workspace account was suspended. The laptop still appears to be checking in, but I cannot run remote actions like lock on it. I see the “Change Owner” option, but I want to make sure using it won’t affect the user’s Google Workspace account or change anything outside of Hexnode.
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