We’re trying to enroll a Windows device into Hexnode, but during enrollment it throws an error saying the device is already enrolled and asks for co-management.
We double-checked and there’s no other MDM configured on the device. Has anyone faced this before? How do we fix it?
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@ryanmoore , this usually happens when the device still has leftover MDM registry entries from a previous enrollment. Even if the old MDM is removed, Windows may still think it’s managed. To fix this, you’ll need to clear the old MDM registry entries and then retry enrollment.
This should remove the false “already enrolled” state and allow the device to enroll normally.
Tried this and it worked! The device enrolled without asking for co-management. Thanks!
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