Entrepreneur Dr. Darweesh Zagzoug started Andalusia Hospital as a single hospital in Jeddah in the year of 1984. From that, Andalusia has emerged as a leading medical service giant in just 30 years. Now Andalusia is one of the biggest healthcare networks in the Middle East. A number of institutions like general hospitals, dental centers, polyclinics and supporting service units constitute the Andalusia group. With the mission of improving the healthcare facilities and thus improving the quality of life all over Middle East, Andalusia envisions the transformation of healthcare facilities to global standards. Andalusia’s main circle of operation is in Egypt and Saudi Arabia.
When Mohamed Yahia AbdElKader – the IT systems administrator of Hai Al Jamea hospital (a part of the Andalusia group) contacted Hexnode MDM solution, he was in dire need of an MDM with location tracking solution which gives extensive reports. The Android devices that were deployed by the corporation needed to be tracked without any fail. The location tracking and report was the sole option to determine the employee performance. Along the process of trying out solutions after solutions, Mohamed came across Hexnode MDM and didn’t look further.
The Marketing team at Hai Al Jamea hospital keeps travelling in the line of their work. Mohamed needed a complete location report on each individual. Hexnode MDM provided the exact solution for that. The report provides location, latitude, longitude, time and duration based on the time period it is set to fetch the location. Though some of the minute features were not available at first, Hexnode provided all these features in a short span of time. The support team which was so quick to respond left no requests unanswered and every small issue were rectified immediately. The implementation of Hexnode MDM was smooth as promised.
“Topnotch customer service whatever my region time I find someone answer me and give support, Ability to Schedule new requests for features didn't exist, MDM with awesome mobile tracing system. For that I recommend Hexnode.”
The IT department of Hai Al Jamea hospital is now able to manage and track the location of all the mobile devices deployed in the marketing and sales department. The complete location history report on each individual device provides solid information about the behaviour of the users. The location check in feature incorporated in the app enables the users to manually push their current location when required.
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