Will disabling backups stop sync services?

Finley Miller
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Hi there,
Heard how hackers might target device backups. Got paranoid and stopped the backup of our devices (knox devices enrolled as device owner in AE) to google drive for some time. Will the devices still sync to the google account? I would like the devices to be in sync as our contacts are stored in the google account.

All Replies

  • Arllo





    How exactly do we stop backup to Google drive through Hexnode?

  • Deborah Timothy

    Deborah Timothy


    Deborah Timothy


    Hello Finley and Arllo,

    Thank you for reaching out to us.

    Make sure that the option “Sync data with Google account” in Advanced Restrictions is enabled. This will let your device including your contacts to sync with the Google account.

    You can prevent users from backing up to the Google drive by disabling the “Backup service” option found in the Restrictions sub-tab of the Android Policies. Note that this restriction is applicable only to Android 8.0+ devices enrolled in Android Enterprise. Refer to our help doc to know more about applying restrictions

    Deborah Timothy
    Hexnode UEM