We are testing MacBook Pro enrollment with Hexnode Access and Microsoft Entra ID. The first login works fine with the admin account, and after entering that account I get redirected to the Entra ID login page.
The issue happens when a second test user tries to log in after the Mac is restarted. The Mac does not recognize the test user’s credentials at the login screen. The user exists in our directory, but it looks like the account may not have synced into Hexnode before the login attempt.
Does Hexnode Access require the Entra ID user to be synced into Hexnode before that user can log in on macOS?