Is there an easy way to migrate devices from our current MDM into Hexnode without factory resetting them?
Most of the fleet is macOS and Windows 10/11. The Macs are tied to Apple Business Manager/ADE, and the existing MDM can still push packages to both Mac and Windows devices. Ideally, we want a cutover that keeps user data intact and avoids end-user downtime.
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Hi @tomas,
For macOS and Windows devices, you can use Hexnode Gateway to automate migration from an existing MDM to Hexnode without wiping the device.
For macOS devices enrolled through Apple Business/ADE, the usual flow is:
What's new 
.pkg to the Macs using the current MDM.This preserves user data and avoids a factory reset.
For Windows 10 and Windows 11 devices:
.msi package from the Hexnode portal..msi using the existing MDM or software deployment tool.If you use Windows Autopilot, also update the MDM tenant mapping in Microsoft Entra ID so future provisioning goes to Hexnode.
Regards,
Sienna Carter
Hexnode UEM
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