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Mac Is Asking For Credentials For Remote Management Profile.Solved

Participant
Discussion
4 months ago

Mac Is Asking For Credentials For Remote Management Profile. “Username” And “Password” I Have Never Had This On A New Device Not Sure What Username And PW It Is Asking For. Any Help?” RM2

Replies (1)

Marked SolutionPending Review
Hexnode Expert
4 months ago
Marked SolutionPending Review

Hello Josh, welcome to Hexnode Connect!

When the ‘Enrollment authentication settings‘ option is set to Use Global Authentication Settings and the Enable Hexnode UI for Authentication option is disabled during the creation of the DEP (Device Enrollment Program) configuration profile, the following screen will appear.

The credentials required here correspond to the authentication mode selected under ‘Admin > Enrollment > Authentication Modes‘ within the Hexnode UEM portal.

Please note that, since Enable Hexnode UI for Authentication is disabled, only the credentials associated with AD User and Local User will work.

I hope this clears up your query, please do try it out and let us know how it goes.

Best regards,
Catherine
Hexnode UEM