How to update a Google Play Store app on Android devices with HexnodeSolved

If the app is configured as a Required App in the Android policy, Hexnode can automatically deploy the latest available version to the managed devices. Recommended method:

1. Go to Policies > select the relevant policy.
2. Navigate to Android > App Management > Required Apps.
3. Ensure the Google Play app is added there.

When the app is listed under Required Apps, Hexnode periodically checks for app updates and pushes an Install Application command in the background. This allows devices to receive the updated version without manually reinstalling the app each time.

If you want to trigger the update immediately, you can also push it manually:

1. Go to Manage > Devices.
2. Select the target Android devices.
3. Click Actions > Applications > Install Application.
4. Select the app and execute the action. Hexnode will push the latest version of the app available from Google Play.

That helps. If I use the manual Install Application action, how can I confirm whether the update actually went through on the device?

You can verify the result from the device’s Action History. Go to Manage > Devices > select the device > Action History, and check the status of the Install Application command.

Common statuses are:

• Pending / Initiated: The command is queued or being processed on the device.
• Success: The latest available version was installed successfully.
• Failed: The installation did not complete. Open the failed status to view the specific reason.

If the app is already in Required Apps, waiting for the automatic background deployment is usually enough. Use the manual Install Application action when you need to speed up the update rollout.