How to allow Guest Wi-Fi Captive Portal login in Kiosk Mode?Solved

Participant
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1 day ago Apr 14, 2026

Hi everyone, 

I’m running into an issue with my Android devices in Kiosk Mode. I need users to be able to connect to a guest Wi-Fi network that requires a web-based login (Captive Portal). 

The problem is that when I try to search for the system app com.google.android.captiveportallogin  to add it to the allowed apps list in my kiosk policy, it doesn’t show up in the search results. Because it’s blocked, the login page never triggers, and the devices can’t get internet access. 

Has anyone found a way to whitelist this system process? 

 

Replies (1)

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Hexnode Expert
18 hours ago Apr 14, 2026
Marked SolutionPending Review

Thanks for raising this question. 

Since the Captive Portal is a system-level utility, it often won’t appear in the standard “selectable” app list. 

To resolve this, you need to manually define it as a Background App rather than a primary kiosk app. This allows the process to run in the “layer” behind your kiosk interface when triggered by the system. 

Please try the following steps: 

  1. Navigate to your Kiosk Policy settings. 

  1. Go to the Apps tab and select Add Apps. 

  1. Instead of searching the store, select the option to add via Bundle ID (or Package Name). 

  1. Add the following two package names as Background Apps: 

  • com.android.systemui 

  • com.android.captiveportallogin 

  1. Save and publish the policy to your devices. 

Adding com.android.systemui ensures the system has the necessary permissions to draw the login window over the kiosk screen. 

Let us know if that clears it up! 

 

Regards, 
Mary Romero  

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