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G suite not supported by managed google play account

Unified Endpoint Management Community › Forums › General › G suite not supported by managed google play account

  • This topic has 1 reply, 2 voices, and was last updated 2 months ago by Thomas Specter. This post has been viewed 152 times
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    • July 23, 2020 at 9:48 am #7618 Score: 0
      Jarred

      In regard with Android for Work, whenever I try to set it up, (clicking on the link in Admin menu), it says that “G Suite is not currently supported by managed Google Play Accounts, please choose a non-G Suite account to continue.” our whole organization is on G Suite. does that mean that I need so sign up using my personal account?

    • July 23, 2020 at 9:50 am #7621 Score: 0
      Thomas Specter
      Moderator
      1 pt

      Hi Jarred,

      Thank you for reaching out to us.

      This is an error warning which is displayed when you try to setup Android for Work in a managed domain with a G Suite account.

      In Admin -> Android Enterprise, there are 2 different options to setup Android for Work.

      • Managed Domain
      • Google Domain

      When you have a G Suite account for your organization, you could use the G Suite account to setup Android for Work in Hexnode. For this, you will have to choose the “Google Domain” option, during setup.

      You can learn on how to enroll G Suite with Hexnode in the below help document.
      https://www.hexnode.com/mobile-device-management/help/configure-android-in-the-enterprise-using-gsuite-in-hexnode-mdm/ 

      Cheers!

      Thomas Specter
      Hexnode MDM

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