Firewall blocking installation of apps from PlayStore

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Hi Guys, I can’t install applications from playstore. I am sure, no other restrictions have been applied via policy. What could be the reason? We do have a firewall setup. Can this block app installation?

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    Grace Baker

    Moderator

    Grace Baker

    Moderator

    Hi, Thanks for posting the query.

    Your organization’s firewall may be restricting the access to Google Play Services. Please whitelist the following set of URLs on your firewall in order to install apps from the Google Play Store:
    play.googleapis.com
    googleusercontent.com
    android.clients.google.com
    ggpht.com
    gvt1.com

    Cheers!
    Grace Baker
    Hexnode MDM

  • Phillip

    Participant

    Phillip

    Participant

    January 2021: also needed to whitelist downloads.providers.android.com

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    Thomas Specter

    Moderator

    Thomas Specter

    Moderator

    Hi Philip,

    We shall raise a request with our team to look into this and append our help documents with the appropriate information.

    Thank you for your effort to improve our product.

    Cheers!

    Thomas Specter
    Hexnode MDM