Devices getting BitLocker policy but encryption never actually startsSolved

Participant
Discussion
5 days ago May 25, 2026

Got a weird one. BitLocker policy pushes successfully from Hexnode, no errors or anything, but some laptops still show “Not Encrypted”. Anybody seen that?

Replies (6)

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Participant
5 days ago May 25, 2026
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Yep. Check the TPM status first. We had a bunch of systems where TPM was technically there, but not actually ready. BitLocker just sat there doing nothing.

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Participant
5 days ago May 25, 2026
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Run this:

Look at TpmPresent and TpmReady. If Ready says false, that’s usually the problem. 

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Participant
5 days ago May 25, 2026
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Also check: 

Super helpful for seeing whether BitLocker even started the protection process or not. We normally run both through Hexnode terminal before touching the policy itself. 

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Participant
5 days ago May 26, 2026
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Just checked one of the devices. 

TpmPresent : True 

TpmReady : False 

So yeah looks like that’s it. 

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Participant
5 days ago May 26, 2026
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Yeah that’ll block silent encryption. 

We fixed most of ours with: 

Some machines needed a reboot after that, but most started working fine. 

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Participant
4 days ago May 26, 2026
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We actually made a small remediation script for this later. Checks TPM state, initializes it if needed, then lets BitLocker continue normally. Pushed it through Hexnode so we didn’t have to remote into every single device manually. 

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