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Hey everyone, we’re trying to deploy a master Windows image to multiple Dell laptops. The issue is that after cloning, Hexnode treats all the laptops as the same device instead of creating a new device ID for each one. How can we make Hexnode assign a unique ID to every laptop?
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Replies (7)
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Participant
10 months ago
Nov 18, 2025
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@jayceon , that’s because Hexnode uses the UDID to identify devices. All the clones have the same UDID, so the server thinks they’re duplicates.
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Participant
10 months ago
Nov 19, 2025
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Hey @jayceon , here’s the trick: clear the UDID from the registry on each cloned laptop before enrollment. Hexnode will then assign a new device ID for each device.
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Participant
10 months ago
Nov 19, 2025
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You got it, @mortimer . That’s exactly how it works.
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Participant
10 months ago
Nov 19, 2025
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Oh nice! So, after that, every laptop will show up as a unique device?
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Participant
10 months ago
Nov 20, 2025
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Exactly. And it’s a good idea to note the steps somewhere, so you can repeat the process safely next time.
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Participant
10 months ago
Nov 20, 2025
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Yep, even a short checklist is enough. Saves you a headache later.
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Participant
10 months ago
Nov 21, 2025
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Perfect. Thanks! Hopefully, no more duplicate devices.
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