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I can’t see the BitLocker policy option in the portal. It’s just got greyed out.
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Replies (4)
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Participant
2 months ago
Apr 27, 2026
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Do you have the required license privilege for BitLocker? I guess it was tied to certain plans.
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Hexnode Expert
2 months ago
Apr 27, 2026
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Hello @ethan_ ,
Could you please confirm which subscription plan you’re currently on? That will help me check the availability of this feature.
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Participant
2 months ago
Apr 27, 2026
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I’m on the Ultimate plan.
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Hexnode Expert
2 months ago
Apr 27, 2026
Marked SolutionPending Review
Thanks for confirming. The BitLocker policy isn’t available for the Ultimate plan. This feature is supported only in the Ultra plan. If you’d like to upgrade your plan, please reach out to our support team and they’ll guide you through the process.
Regards,
Simon Scott
Hexnode UEM
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