We have identical Hexnode kiosk policies deployed across our handheld scanners. On our Android 13 devices, tapping the print icon inside our app successfully brings up the native app chooser popup.
However, on our newer Android 14 scanners, tapping that same print button does absolutely nothing while inside kiosk mode. If we exit the kiosk, the popup appears normally. I already have the “Print Spooler” added as a background app, and Hexnode isn’t showing any blocked packages.
Why is the print chooser failing to display specifically on Android 14, and how do we fix it? Also, while trying to adjust this policy, some of our remote deployment actions are now stuck in an “Initiated” state—how do we get those to push through?