Policy Layering on multiple device groupsSolved

Participant
Discussion
Mar 22, 2021

Example: If I have a policy that has the volume set to 100% that’s applied to ALL devices and a “sub” policy that’s in a device group and has volume at 75% that applies to a couple of devices only. Which policy will get priority and in which order do they get applied.

I need to know because certain restaurants/locations need small tweaks only under specific device groups.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
Mar 22, 2021
Marked SolutionPending Review

Hi Nikola,

Thank you for reaching out to us.

As per the set MDM protocol in managing devices, when 2 contrasting configurations are applied to the device, the more restrictive configuration takes effect on the device.

The lesser the volume is on a device, the more restrictive it is. Hence, when another policy having a lower volume is attached to the device, it shall enforce the lower volume value.

Cheers!

Thomas Specter
Hexnode MDM

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