Broadcast message while in Kiosk ModeSolved

Yes, Stefania.

Broadcast messages can be made available even in Kiosk mode. If the Messages module doesn’t show up on the user devices, within the Kiosk screen, chances are that you have disabled Hexnode Messenger in your Kiosk policy.

Here’s how you can re-enable it.

1. Go to Policies and click open your Kiosk policy
2. Select Android settings > Kiosk mode
3. Scroll down to Allow Hexnode Messenger
4. Select the checkbox next to it
5. Save Policy

Kiosk policy would be re-pushed, as you hit Save and Messaging would be re-enabled for the devices. A shortcut to Hexnode Messenger, Messages will be placed on the Kiosk screen, where users can find all the messages sent to them. New messages will always flash on the Kiosk screen as well.

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

Why can’t I find this option anymore?

Hey, Thanks for reaching out to us.

This is because we have made some updates on the portal. Please navigate to Policies-> Kiosk Lockdown-> Android Kiosk Lock-> Peripheral Settings-> Messenger and enable the option ‘View messages sent by admin’ for allowing the users to see the broadcasted messages. The option is disabled by default. Please note to associate targets and save the policy.

Kindly use the help link to know more about Peripheral settings.

Cheers!
Grace Baker
Hexnode MDM