A few enrolled devices are having feature issues after a policy was applied. I want them to work without those restrictions, but I don’t necessarily want to disconnect them from Hexnode completely.
Would using Device Control > Disenroll remove the restrictions, or is there a better way to remove only the policy from selected devices? I also had trouble finding the Policy sub-tab on the device page.
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Hi @grace_t ,
If the issue is caused by restrictions or configurations applied through a policy, you do not need to disenroll the device. Disenrolling removes the device from Hexnode UEM management, while removing the policy only revokes the configurations associated with that policy.
To remove a policy from a specific enrolled device:
After the policy is removed, the restrictions configured through that policy will no longer be applied to the device.
Regards,
Isabel Lora
Hexnode UEM
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