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Our APNs certificate in Hexnode is close to expiry. Under Admin > APNs, Hexnode shows one Apple ID for the certificate, but when we sign in to the Apple Push Certificates Portal with that Apple ID, the certificate is not listed.
We found another APNs certificate in Apple’s portal with the same Unique Identifier / Topic as the one shown in Hexnode, but the serial number does not match. I’m trying to avoid creating a new APNs certificate by mistake and having to re-enroll all existing Apple devices.
Is the Apple ID shown in Hexnode a confirmed record of the Apple account used to create the certificate? And if the UID matches but the serial number differs, can the certificate be safely renewed?
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