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After moving our Microsoft 365 domain to a new Entra tenant, some iOS devices in Hexnode started looking odd. A few users were hard to find at first, then they came back under the new directory sync. On at least one iPad, the Hexnode app shows the device as unsupervised and out of compliance.
These devices are usually enrolled from our Hexnode enrollment URL. We also have Apple Business Manager/ADE set up, so I’m confused about why devices that I thought were supervised are now showing as unsupervised. Could the Entra tenant migration have changed the iOS supervision status or affected device policies?
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