I created a local user in Hexnode to test Android deployment without directory sync. The user is listed under local users and I set a password for it, but Android enrollment fails with a “credentials incorrect” error.
The enrollment profile is for Android Enterprise. What should I verify in bulk before trying enrollment again?
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Hi @benwhite ,
For Android Enterprise enrollment with a locally created Hexnode user, check the following items:
In many cases, the “credentials incorrect” message appears when the username is entered instead of the local user’s email address, or when the saved password needs to be reset from the portal.
Regards,
Isabel Lora
Hexnode UEM
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