Restrict Play Store on Android to approved apps by blocking account changesSolved

Participant
Discussion
4 weeks ago Sep 03, 2026

I’m managing Android devices where the Play Store should only show the apps we allow. The problem is that if a user adds a personal Google account, the Play Store opens up and they can download other apps.

Is there a way in Hexnode to stop users from adding their own account so the Play Store stays limited to approved apps?

Replies (3)

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Hexnode Expert
4 weeks ago Sep 03, 2026
Marked SolutionPending Review

Hi @eduardo,

You can prevent users from adding or modifying accounts on Android devices by disabling the account modification restriction through a Hexnode policy.

Configure it from:

  1. Go to Policies in the Hexnode UEM portal.
  2. Create a new policy or edit an existing policy applied to the Android devices.
  3. Navigate to Android > Restrictions > Advanced.
  4. Under Allow Account Settings, disable Modify Accounts/users.
  5. Associate the policy with the required devices or device groups.
  6. Save the policy.

Once applied, users will not be able to modify accounts on the device, which helps prevent them from adding a personal Google account to access unrestricted Play Store apps.

Regards,
Sienna Carter
Hexnode UEM

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Participant
4 weeks ago Sep 03, 2026
Marked SolutionPending Review

Can this be done as a device action instead of creating or editing a policy? I only need it for a few Android devices.

Marked SolutionPending Review
Hexnode Expert
4 weeks ago Sep 03, 2026
Marked SolutionPending Review

Hi @eduardo,

There is no separate remote action for this restriction. It has to be configured through a policy.

If you only need it for selected devices, create a dedicated Android restriction policy with Modify Accounts/users disabled and associate it only with those specific devices or a small device group. That will apply the restriction without affecting the rest of your Android fleet.

Regards,
Sienna Carter
Hexnode UEM

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