[_patricia_ Participant 13 July 2023 _patricia_ Participant]

That’s probably because your Android Enterprise token has been removed from the google admin console. That’s assuming that your organization was enrolled with the google domain.

[Frida Participant 13 July 2023 Frida Participant]

Yeah I’d enrolled via Google domain, is it possible to re-enroll?

[_patricia_ Participant 14 July 2023 _patricia_ Participant]

Yup, you can re-enroll your organization. You just have to login to your google admin console (just to be sure, check whether Android Enterprise has been disabled for your Organizational Unit) If it is disabled, you can re-enroll your organization by generating a new token.

[Chloe Hexnode 14 July 2023 Chloe Moderator]

@_patricia_, thank you so much for helping out, I’ll take it from here 🙂

@frida, you can generate a new token as shown below:

Once the token is generated, paste it in the Hexnode UEM portal. You can enroll your devices in the Android Enterprise program just like you used to.
Do have a look at our help document for a step-by-step guidance on re-enrolling your Android Enterprise account.

Hope this helps with your query.

Regards,
Chloe Edison
Hexnode UEM

[Clar Participant 17 July 2023 Clar Participant]

Appriciated. Hats off to the support team.