Android Hexnode Kiosk Browser restarts after updates and logs out websitesSolved

Yes, the “Install Application” action for Hexnode Kiosk Browser can appear when the browser is updated or when an app-related policy is re-enforced on the device.

Updating or reinstalling an Android app terminates the running app process. So, if Hexnode Kiosk Browser is open during the update or re-enforcement, the browser will close and restart. Any active webpage session can be interrupted at that point, even if cookies are preserved.

A few important points:

– Disabling “Clear cookies on exit” and “Clear cache on exit” is the correct setting if you want to preserve website session cookies.

– However, these settings cannot prevent session loss if the browser process itself is terminated by an app update, reinstall, policy re-enforcement, or device restart.

– Hexnode Kiosk Browser does not support automatic webpage login or credential auto-fill. It is designed for restricted kiosk use and does not store or auto-populate website passwords.

To reduce disruption, review whether Hexnode Kiosk Browser is being pushed through Required Apps or Mandatory Apps policies in a way that repeatedly triggers install actions. Remove any redundant app installation configurations if the browser is already installed and managed as expected.

You can also configure app update behavior so updates happen during off-peak hours instead of while users are actively using the tablets.

Regards,
Mary Romero