We have Android devices locked in kiosk mode through Hexnode. After installing a new app, one of the navigation flows inside the app shows an “Access Denied” screen. We tried downloading logs from the device, but the contents were unreadable/garbled. After running a device scan and checking the Applications tab, the blocked package list showed Android system-related entries.
We added com.android.keychain.KeyChainActivity as an app using Bundle ID and included it under Android Kiosk Lockdown > Background Apps, but the same package still appeared as blocked even though the policy was applied successfully.
What else can cause this in Android kiosk mode?