Can Hexnode extend Windows notification pop-up duration?Solved

Hello @mees

Hexnode UEM does not currently include a built-in policy setting to control the display duration of Windows pop-up notifications or make them remain visible until dismissed. The banner duration is controlled by Windows itself. By default, Windows displays pop-up banners for around 5 seconds before moving them to the Windows notification center.

If your organization wants to change this value across managed Windows devices, you can use Hexnode UEM to deploy a custom script that modifies the relevant Windows notification duration setting. The supported range is typically from the default 5 seconds up to a maximum of 5 minutes. Hexnode UEM can be used to run the script remotely or in bulk, but the script itself must be created and validated according to your Windows environment and requirements.

Broadcast messages sent through Hexnode UEM are still available in the Hexnode UEM app. Users can open the app and check the Messages tab to view previously sent messages even after the pop-up banner disappears.

Regards,
Simon Scott
Hexnode UEM

Okaay got it. Also, while testing, some Windows devices that were offline for a few days took a few minutes to sync after coming back online. In one case, the Hexnode app showed a sync error, and re-enrolling fixed it. Do we need a custom script to force devices to sync from time to time?

Hexnode UEM automatically communicates with enrolled Windows devices in the background, so a custom script is not required for routine device sync.

If a device has been powered off or offline for a long period, a delay of a few minutes after it comes back online can be expected. This can happen because Windows power management and push notification handling may delay background check-ins.

For devices that show a sync error after being inactive, opening the Hexnode UEM app on the device and using the sync option can help restore communication. This is a troubleshooting step for affected devices, not something users should need to do regularly.