wipe device without disenrollingSolved

Participant
Discussion
Jan 27, 2020

Hello, is there anyway to wipe a device remotely without dis-enrolling from the MDM? t’s iPhone 6s.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
Jan 28, 2020
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

If the device is a DEP-enrolled, after the wipe action is performed on the device, it will get re-enrolled to the portal.
The device can be re-enrolled as a new user or can retain configurations and change the owner. To make the choice, please navigate to Admin-> Enrollment-> Re-enrollment options.
On enabling the ‘Enroll as a new device’ option all the configurations that was set on the device will be removed.
Enabling the ‘Retain configurations and change owner’ option, all the configurations would be retained with a change in ownership.

Cheers!
Grace Baker
Hexnode MDM

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