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Hi everyone. Where can I find the Hexnode portal version for our portal? I am looking for the actual backend portal build number (like 105_11_0), not the Hexnode agent version installed on enrolled devices. I was checking the device details page and only seeing the agent version, so I want to make sure I’m looking in the right place.
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Hexnode Expert
6 months ago
Jan 30, 2026
Marked SolutionPending Review
Hello,
Thanks for reaching out to Hexnode Connect.
You are correct to distinguish between the two—the Hexnode portal version and the Hexnode agent version are separate values, and they are located in different places.
Currently, the Hexnode portal (backend) version is not publicly visible within the admin console. To obtain the current portal build number for your environment, you will need to reach out directly to our support team at support@hexnode.com, and they will gladly provide that information for you.
As you noted, the Hexnode agent version refers specifically to the app installed on each enrolled device. You can easily check the agent version for a specific device by navigating to its Device Details page in the portal (or by opening the Hexnode app directly on the device).
If you are gathering this information for troubleshooting purposes, simply drop an email to our support team to get your portal build details!
I hope this clears up the confusion. Feel free to reach out if you have any more doubts or need further assistance.
Best regards,
George,
Hexnode UEM
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