Hi @v_collins,
On fully managed Android Enterprise devices, users can access the regular Google Play Store only by signing in with a personal Google account on the device.
The usual flow is:
- Open the Play Store app on the device.
- Tap the profile/account icon.
- Choose the option to add another account.
- Sign in with the user’s personal Google account.
Once the personal account is added, the user can access the normal Play Store experience in addition to managed app access, depending on the restrictions applied to the device.
Hexnode cannot silently enroll or push personal Google accounts to fully managed Android Enterprise devices. The account sign-in must be completed by the end user because this is controlled by Android/Google account security requirements.
Best Regards,
Isabel Lora
Hexnode UEM