Prevent Device UsageSolved

Participant
Discussion
Dec 02, 2019

On a Knox enabled Android device how do I block access to the user to that device upon termination. I used Lock Device but after reading that seems to simply require them to put in their password (which they know). Do I need to somehow mark it as lost or something until they return it?

Replies (1)

Marked SolutionPending Review
Hexnode Expert
Dec 03, 2019
Marked SolutionPending Review

Hey, Thanks for posting the query.

Please navigate to Manage–> Devices–> choose the device–> Actions–> select “Enable Lost mode”. This will lock down the device into a screen with your custom message displayed on the screen. The user can exit from the mode only if he knows the Exit password in Admin–>General settings–>Global Exit Settings(android)
Once you receive the device, you can select “Disable Lost mode” from the Action drop-down to disable this lockdown.

Please use the link for a reference.

Cheers!
Grace Baker
Hexnode MDM

Save