We are trying to enroll a new company-owned Windows device into Hexnode. In the past, we usually just sent enrollment emails to our users, but when I go to Enroll > windows now, I don’t see that same email option we used before.
I actually ended up sending the user an enrollment email from the android section just to see if it would work, but they got a flat-out error when they tried to use it. Are these links strictly platform-specific?
Also, our user accounts are automatically synced into Hexnode from Okta. Since I couldn’t use the email flow, I wasn’t sure if I needed to manually recreate this user in Hexnode first before I could enroll the Windows device. What is the correct process here?