I’ve got hundreds of devices coming back from the field every week, and it is honestly so frustrating to have to clear the passcode on every single one of them manually. It’s a huge waste of my team’s time. Do we actually have an option in Hexnode to automate this?
Is it possible to automate the Clear Password action in Hexnode UEM?Solved
Replies (3)
Thanks for raising this question. Yes, Hexnode UEM does provide an option to automate the Clear Password action through its Automate module. Here’s how it works in a structured way:
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In the Hexnode UEM, navigate to the Automate tab.
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Click Create Automation.
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Under Remote Actions, select Clear Password as the action to be executed.
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Configure the Trigger Type — either Time-based or Event-based.
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Assign the automation to the required Device Groups or Individual Devices.
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Review the workflow and click Save.
Regards,
Mary Romero
In our organization, when an employee is offboarded, HR assigns an Asset Tag “01” to the employee’s device in the Hexnode portal, which automatically moves the device into a pre-configured Offboarding Dynamic Group filtered by that asset tag.
Once the device lands in this group, a Clear Password automation tied to it kicks in set to a time-based trigger that repeats on a schedule every 1 hour, ensuring that the device password is continuously cleared at regular intervals. Additionally, a Password Policy is associated with this dynamic group, so that once the existing password is cleared, the device is immediately prompted to set a new password that complies with the organization’s security standards.
Hey man, as an IT admin, it used to take me forever to manually clear device passwords during maintenance windows. We now start by categorizing devices into distinct groups based on their respective departments, ensuring that our maintenance tasks are perfectly targeted. Once these groups are organized, we utilize the Automation tab to configure a “Clear Password” remote action and set a monthly trigger that allows us to specify the exact month-based intervals for the task to recur. After linking this scheduled automation to the predefined device groups so the action executes systematically, we ensure that once the maintenance window concludes, the group is associated with a specific password policy; this prompts users to set a new, secure password immediately, keeping our security cycle seamless and automated.