Admin prompts for Acrobat Reader DCSolved

Participant
Discussion
3 months ago Feb 18, 2026

Hey everyone. I’m pushing out a policy for our Windows fleet to install Acrobat reader DC directly from the Windows store. Strangely, our standard users are getting hit with admin credential prompts when the installation starts. 

I thought Store apps were supposed to bypass UAC since they install in the user context? Has anyone seen this before? I’m starting to suspect it might be a conflict with our Entra ID settings or a local Windows policy, but I wanted to see if I missed a step in Hexnode first before I go digging. 

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Participant
3 months ago Feb 19, 2026
Marked SolutionPending Review

Hey @rose-wilson

You’re completely right, standard Windows Store apps normally install in the user space and shouldn’t trigger any admin prompts. 

First, I’d double-check the exact app source and deployment method in your Hexnode console. Make sure it’s definitely pulling the native Store app and not accidentally pushing a system-level .exe or MSI file as a custom app (those will always ask for admin rights). 

If you confirm the source is strictly the Windows Store, then your suspicion is likely spot on. It’s almost certainly an environment restriction. I’d check your Entra ID configuration or local Group Policies to see if there is a rule blocking standard user from executing Store installations. 

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