Unable to wipe DEP enrolled IphoneSolved

Participant
Discussion
12 hours ago

Hello,

Recently, I’ve been unable to wipe iPhones (DEP enrolled). The Wipe action remains in the “pending” state.
This was working until recently, and I haven’t changed anything in the configuration that could cause this problem.

Do you have any idea about this problem ?

 

Thank’s for your help,

JC.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
11 hours ago
Marked SolutionPending Review

Hi @jean-claude-lopez!

The issue has been raised with our development team, and they are actively working on a fix. We will update this thread as soon as the fix is released.

We appreciate your patience in the meantime!

Regards,
Ben Clarke
Hexnode UEM

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