Hi everyone. I noticed that Hexnode seems to provide only one global API key for the entire portal under Admin > API, rather than separate keys for different users or integrations. Is this expected behavior?
Also, if we have multiple internal tools using the API, do they all need to share this master key? I was hoping to isolate them so one integration could be rotated or disabled without affecting the others. Finally, are there any rate limits tied to this single key?
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Hello,
Thanks for reaching out to Hexnode Connect.
Yes, this is expected behavior. Hexnode currently uses a single, global master API key per portal instance for REST API authentication, rather than generating individual keys per user or per integration.
This design provides centralized credential management and global API access control (which can be toggled via Admin > API). It also enforces consistent rate limiting to maintain portal stability. Currently, the API limit is set to 300 requests within a 10-minute window across the entire portal.
Because there are no separate keys, all internal tools connecting to your portal will need to authenticate using this same master key. When planning your automations, please keep the following in mind:
I hope this helps you plan your API integrations! Feel free to reach out if you have any more doubts or need further assistance.
Best regards,
George,
Hexnode UEM
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