Don't have an account? Get Started now
171 Views
1 Replies
171 Views
1 Replies
Hi,
Recently, I manually enabled Lockdown Mode (from System Settings > Privacy & Security) for a macOS device enrolled in our organization’s Hexnode portal. But since then, I’ve not been able to switch off the mode as the ‘Turn Off’ button has greyed out. This remained the case even after removing all the Hexnode policies from the device. Is there a way to solve this issue?
Thanks
Hey @timothy, Thanks for posting.
This issue has nothing to do with Hexnode, as Lockdown Mode is not a configurable option for the UEM. You may be encountering this issue because you’re logged in to the macOS device as a standard user. The ‘Turn Off’ option will be available if you log in to the device with device administrator credentials.
Hope we’ve given you a satisfying solution. Feel free to reach out for further queries.
Regards,
Julian Refn
Hexnode UEM
Julian.
26 October 2023
Not what you're looking for?
Try asking the Help Community
Not what you're looking for?
Try asking the Help Community
This action cannot be reverted
Please confirm you want to block this member.
You will no longer be able to:
Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.
Back
