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Quick start not working on iOSSolved

Participant
Discussion
11 months ago

Hi, I’m having trouble with transferring data to my new iPhone using Quick Start. The device is DEP enrolled. Could that be a problem?

Replies (5)

Marked SolutionPending Review
Participant
11 months ago
Marked SolutionPending Review

Have you checked if the Device to Device Migration option is enabled in the Hexnode UEM portal?

Marked SolutionPending Review
Participant
11 months ago
Marked SolutionPending Review

Yeah, I checked that…I haven’t configured for the step to be skipped.

DEP configuration to skip quick start

Marked SolutionPending Review
Participant
11 months ago
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Marked SolutionPending Review
Participant
11 months ago
Marked SolutionPending Review

I’ve been facing the same issue too. It’s only for devices enrolled in ABM, if I disenroll the device Quick Start works just fine.

Marked SolutionPending Review
Participant
11 months ago
Marked SolutionPending Review