[noudtwan Participant 23 August 2023 noudtwan Participant]

Have you checked if the Device to Device Migration option is enabled in the Hexnode UEM portal?

[Dylan Participant 23 August 2023 Dylan Participant]

Yeah, I checked that…I haven’t configured for the step to be skipped.

[damaris Participant 24 August 2023 damaris Participant]

I’ve been facing the same issue too. It’s only for devices enrolled in ABM, if I disenroll the device Quick Start works just fine.

[noudtwan Participant 24 August 2023 noudtwan Participant]

Yuup, that’s exactly the problem. I found this in Apple’s documentation – https://support.apple.com/en-in/HT210216#:~:text=If%20your%20new%20device%20is%20enrolled%20in%20Apple%20School%20Manager%20or%20Apple%20Business%20Manager%2C%20you%20can%27t%20use%20Quick%20Start%20to%20transfer%20data%20from%20your%20current%20device.
So I guess it’s not an option anymore..

[Clar Participant 1 September 2023 Clar Participant]

They are not giving this option anymore on apple mobile. Really disapointing.

https://support.apple.com/en-in/HT210216#:~:text=If%20your%20new%20device%20is%20enrolled%20in%20Apple%20School%20Manager%20or%20Apple%20Business%20Manager%2C%20you%20can%27t%20use%20Quick%20Start%20to%20transfer%20data%20from%20your%20current%20device.