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Hi all, our company has provided Android phones to field employees. Recently, one of them replaced the official SIM with their personal SIM. We need to prevent this for security and management purposes, so can the admins get notified in such scenarios?
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Replies (3)
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Hexnode Expert
1 year ago
Jan 14, 2025
Marked SolutionPending Review
Hi @roosevelt , welcome to Hexnode Connect!
Yes, admins can be notified when a SIM card is removed / inserted / replaced with another one. To enable these notifications, navigate to the Notifications section under the Admin tab in the Hexnode UEM console. Then, enable the following options:
- SIM card added
- SIM card removed
- SIM card changed
Please note that these notifications are sent only for devices enrolled as Android Enterprise Device Owner.
Please let us know if this resolves your question or if you need any more assistance.
Best Regards,
Isabel Lora
Hexnode UEM
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Participant
1 year ago
Jan 15, 2025
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Are these notifications instant, or does it take time?
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Hexnode Expert
1 year ago
Jan 16, 2025
Marked SolutionPending Review
Hi @sybylla , usually these notifications don’t take much time. However, the notification speed may depend on network connectivity of the device and server communication.
Let us know if there’s anything else you’d like to know!
Best Regards,
Isabel Lora
Hexnode UEM
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