What's new 
Expand your remote support capabilities with Multiple Remote Sessions, now offered as an add-on in the Manage tab. IT admins can remotely view and control multiple devices simultaneously using the new remote action: Multiple Remote Session. Remote View.
With this add-on, technicians can:
- Access multiple devices simultaneously: Initiate and maintain unlimited Remote View sessions from a single console to remotely view and control multiple endpoints.
- Work across platforms: Use multi-session support on all platforms supported by Remote View.
- Troubleshoot in parallel: Diagnose and resolve issues across multiple endpoints without ending an active session to connect to another device.
- Switch between active sessions: Move between connected devices and continue remote viewing or control as needed.
Where to find it:
Navigate to Manage > Actions > Device Control > Multiple Remote Session and start managing multiple remote sessions.
For any questions or assistance, please reach out to our support team at support@hexnode.com.
Regards,
Isabel Lora
Hexnode UEM
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