What's new 
I’m trying to upload a macOS ‘.pkg’ installer as an Enterprise App under Local Apps, but the upload keeps failing in the portal. The same installer runs fine when I test it directly on a Mac, so I’m not sure what Hexnode is rejecting during upload. Is there a package format requirement for macOS enterprise app uploads?
12 Views
Replies (1)
Marked SolutionPending Review
Hexnode Expert
24 hours ago
Jul 20, 2026
Marked SolutionPending Review
Hello @ace_98 ,
This can happen when the macOS installer is structured as a flat PKG package. Even if the package installs successfully when run locally on a Mac, the current upload workflow may fail while processing that package format as a macOS Enterprise App.
As a workaround, convert or wrap the installer into a DMG file and upload the DMG instead:
- Create a DMG that contains the macOS installer package.
- Upload the DMG as the macOS Enterprise App in Hexnode UEM.
- Deploy the uploaded app to the target macOS devices.
The upload failure is related to package compatibility during portal processing, not necessarily to whether the installer itself is valid on macOS.
Regards,
Simon Scott
Hexnode UEM
Save