Not being able to enable kiosk mode on iOS device

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hi guys, just setting up an ipad to use on our reception – have done all the bits to install the mdm, nothing happens on the device end when associating this policy-have also set up single app in kiosk lockdown -Looked on the device and under actions there’s no option to enable/disable kiosk mode…

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  • Grace Baker

    Moderator

    Grace Baker

    Moderator

    Actions

    Hey, Thanks for reaching out to us.

    In case of iOS devices, kiosk mode will be effective on a device only if it is Supervised. To find if the device is Supervised, navigate to the Manage tab and click on the desired device. You will be directed to the Device Summary page. Under ‘Hardware Info’, you will be able to find if the device is supervised or not.

    Click here to know more about supervision.

    Cheers!
    Grace Baker
    Hexnode MDM