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Hi, I’m not able to install Hexnode MDM remote view. It says download failed.

Mobile Device Management Community Forums General Hi, I’m not able to install Hexnode MDM remote view. It says download failed.

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 4 weeks ago.

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  • Author
    Posts
  • #917 Score: 0

    Trudy
    Participant

    Hi, I’m not able to install Hexnode MDM remote view. It says download failed.

    #919 Score: 0

    Hexnode Support
    Keymaster

    Hello Trudy,

    You can try one or more of these options:
    1.On your mobile device navigate to Settings > Security and enable ‘Unknown Sources’ option.
    2.Try downloading the Hexnode Remote View apk file from      https://downloads.hexnode.com/HexnodeRemoteView.apk
    3.Navigate to Admin > MDM Settings > Hexnode Remote View Settings. Enable the following options.

    • Enable Remote View.
    • Prompt user to install remote view app while in kiosk mode.
    • Make Remote View App Mandatory.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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