Hi, I’m not able to install Hexnode MDM remote view. It says download failed.

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Hi, I’m not able to install Hexnode MDM remote view. It says download failed.

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    Hexnode Support

    Keymaster

    Hexnode Support

    Keymaster

    Hello Trudy,

    You can try one or more of these options:
    1.On your mobile device navigate to Settings > Security and enable ‘Unknown Sources’ option.
    2.Try downloading the Hexnode Remote View apk file from      https://downloads.hexnode.com/HexnodeRemoteView.apk
    3.Navigate to Admin > MDM Settings > Hexnode Remote View Settings. Enable the following options.

    • Enable Remote View.
    • Prompt user to install remote view app while in kiosk mode.
    • Make Remote View App Mandatory.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.