Hexnode For Work crashes during Android Enterprise enrollment on iMin Swift 2 Pro Android 13Solved

This behavior points to the Hexnode For Work app closing before the Android Enterprise Device Owner flow completes. Since the app crashes before enrollment finishes, the device may not appear correctly in the Hexnode portal, or it may appear only partially enrolled.

A useful workaround is to try Android Enterprise enrollment using the afw# identifier instead of the QR code flow. This bypasses the QR scanner portion of setup and downloads Hexnode For Work directly during Android setup.

Try the following on a factory-reset device:

1. Power on the device and connect it to Wi-Fi.
2. On the Google account sign-in screen, enter:

afw#hexnode

or

afw#hexnodemdm

3. Continue through the Android Enterprise setup prompts.

4. If a crash dialog appears but the Android Enterprise permissions screen remains behind it, dismiss the crash dialog and continue the setup.

5. Once the home screen loads, open Hexnode For Work.

6. If prompted, manually enter your Hexnode UEM portal URL.

7. Grant the required permissions such as notifications and battery optimization exemptions.

8. Allow the enrollment and policy application process to continue. On slower POS hardware, this may take longer than expected.

In one similar case, the device eventually completed enrollment after several minutes and reached the kiosk activation screen. This should be treated as a workaround rather than the expected enrollment experience.

Regards,
Mary Romero