[Grace Baker Hexnode January 21, 2020 at 4:34 pm Grace Baker Moderator]

Hey, Thanks for reaching out to us.

To force the Bluetooth on an Android device, please navigate to Android-> Advanced Restrictions-> Allow Network Settings. Enable the ‘Force Bluetooth’ option.

Please use the link to find more insights into restrictions for Android devices.

Cheers!
Grace Baker
Hexnode MDM