Hello. We have “modify passcode” enabled under our advanced restrictions. However, device users aren’t able to modify their passcode or add a fingerprint on their ipads – everything is greyed out. How do we fix this?
Please confirm that you have enabled the ‘Add or Remove Touch ID/Face ID’ option under Advanced Restrictions in iOS.
On enabling the ‘Add or remove Touch ID’ option you will be able to add/remove a fingerprint to the iOS devices.
Kindly use the help link for more insights into Advanced Restrictions in Android Devices.