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Hi team, I’m facing an issue with my Windows devices. I can’t uninstall antivirus apps that were installed outside Hexnode. Is there a way to remove them through Hexnode?
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Replies (4)
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Hexnode Expert
5 months ago
Jan 22, 2026
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Only Hexnode managed apps can be uninstalled using Hexnode. Since your antivirus was pre‑installed and not deployed via Hexnode, it cannot be uninstalled from the portal.
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Participant
5 months ago
Jan 22, 2026
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Got it. I noticed apps like CrowdStrike show up in the device application list, but I can’t figure out which antivirus is actively running or enabled.
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Hexnode Expert
5 months ago
Jan 22, 2026
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You can verify the antivirus status under Device Info > Device Status Info > Antivirus Status for the selected device. Additionally, the Applications sub‑tab will give you details of the installed security software.
Regards,
Simon Scott
Hexnode UEM
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Participant
5 months ago
Jan 22, 2026
Marked SolutionPending Review
That’s exactly what I needed.
Thanks, @simon_scott
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